From application review and product selection through calibration, installation, operation and maintenance, PMA supports customers throughout the instrument life.
Practical UK support for fluorescence instrumentation
PMA’s service team supports specialist process and environmental instrumentation with practical technical knowledge and a responsive, straightforward approach. Our engineers assist operators on site and project teams remotely.
With field engineers positioned across England, Scotland and Wales, help is never far away. Whether the requirement is portable oil analysis, continuous hydrocarbon monitoring or chlorophyll-A measurement, we can review the instrument and application together.
How our team can help
Practical support before purchase, during everyday operation and whenever an instrument needs attention.
Choose the right product and calibration
Tell us the target, expected range, water matrix, temperature, pressure, sampling mode and required outputs. We can help identify TD-550, TD-560, TD-120 or CF-200 and the appropriate setup.
Target · Range · Sample
Clear help when it matters
Our team can help with operation, calibration, unexpected results, alarms and practical troubleshooting. Share the product, target, method, sample conditions and useful photographs so we can understand the issue.
Operation · Results · Alarms
Inspection, maintenance and application care
Contact PMA to discuss inspection, calibration, commissioning, maintenance or application support. We will advise on the information required and the appropriate next step for the installed product.
Calibration · Maintenance · Support
Support throughout the instrument life
Good service is about more than repairing a fault. It means helping operators understand the instrument, use it confidently and keep the measurement dependable.
- Before purchase: application review and product selection.
- During setup: installation, calibration and initial operation guidance.
- In the field: troubleshooting, method review and practical advice.
- For ongoing care: planned maintenance and technical support.
Why PMA support is different
Technical depth, hands-on experience and straightforward communication, focused on helping your team work confidently.
Multidisciplinary technical expertise
Our engineers understand specialist process instrumentation and the application around it. That broader view helps them consider target compounds, sample conditions, calibration and instrument behaviour together.
A customer-centred approach
We take pride in patience, clarity and responsiveness. Whether assisting an operator or project engineer, our aim is to make the next step clear and useful.
Nationwide field coverage
Field engineers across England, Scotland and Wales give PMA the reach to support customers throughout the UK, backed by colleagues who can assist remotely.
Preventive, informed support
Reviewing instrument condition, calibration, sampling and result history can help identify changing conditions before they become larger operational problems.